ONLINE STORE TERMS AND CONDITIONS
This page (together with the documents referred to on it) explains the terms and conditions on which we
supply any of the goods or products (Products) and services (Services) listed on our online store to you.
Please read these terms and conditions carefully and make sure that you understand them, before ordering
any Products or Services. You should understand that by ordering any of our Products or Services, you
agree to be bound by these terms and conditions.
You should print a copy of these terms and conditions for future reference.
After placing an order, you will receive online notification from us acknowledging that we have
received your order. Please note that this does not mean that your order has been accepted. Your
order constitutes an offer to us to buy a Product. All orders are subject to acceptance by
us. The contract between us (Contract) will only be formed when you receive the Products and/or
Services (as applicable).
In the case of Products, the Contract will relate only to those Products which you receive. A
contract for any other Products which may have been part of your order will be formed when you
receive those other Products.
- In the case of Services, these will be governed by the relevant terms and conditions applicable to
the particular service, which will be available on the site to which your service relates – please
check these terms and conditions before proceeding with your order.
Your status
- By placing an order through our site, you warrant that:
- you are legally capable of entering into binding contracts;
- you are at least 16 years old;
- that you are not resident in a county where making a payment to our site, in line with
these terms and conditions would breach any laws in that county.
Shipping Information
Please refer to the following chart for shipping/handling charges. Delivery times apply to in-stock merchandise only.
Standard Delivery
Please allow approximately 7-10 business days for delivery upon receipt of your order.
Express Delivery
Please allow approximately 3-5 business days for delivery upon receipt of your order.
Returns & Exchanges
We are confident the value and quality of our merchandise will meet, if not exceed your expectations. If you are not completely satisfied within 30 days of your purchase, we promise a full merchandise refund, credit or exchange (shipping & handling charges are not refundable), with the following exceptions: Personalized Merchandise (not returnable), Seasonal Merchandise: Halloween returns must be received by Nov. 15, Christmas returns by Jan. 15. We will complete the return process or exchange within 30 days from your original receipt of the product. Please note that additional shipping and handling charges are not refundable.
Please, feel free to contact us regarding return or exchange:
Send us a message at info@crafty-crocodile.com
Call Customer Service at +13217108737
